To Learn More About C2C
and Our IDR Process
C2C offers multiple payment options
for a streamlined process
C2C is designated as a certified Independent Dispute Resolution Entity (IDRE) by the U.S. Department of Health and Human Services, the Department of Labor and the Department of the Treasury.
Drawing on our federally recognized expertise, we can help providers or facilities resolve disputes with health plans about payment amounts for out-of-network services covered by the federal No Surprises Act.
By choosing C2C, you will gain access to a trusted, quality-focused organization with experienced attorneys, physicians and other specialized professionals who will review your case and make a payment determination that is independent, fact-based and fair.
If you are a plan or provider and would like to submit a dispute, please visit the CMS portal.
If you have already submitted a dispute through the CMS portal, and are ready to make payment, please be sure to include the Dispute Number with your payment and offer submission.