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Welcome to C2C Innovative Solutions, Inc.

The Consolidated Appropriations Act of 2021 contains many provisions to help protect consumers from surprise medical bills. The Centers for Medicare & Medicaid Services (CMS) certified C2C as a Selected Dispute Resolution Entity under the No Surprises Act to resolve disputes between uninsured or self-pay individuals and providers.

We are also an approved CMS Independent Dispute Resolution Entity to resolve disputes between providers and health insurance plans.

Learn more about C2C.

Learn more: No Surprises Act, protections for consumers, understanding costs in advance to avoid surprise bills, and what happens when payment disagreements arise after receiving medical care.

Quality Focused

C2C has an extensive quality assurance and continuous improvement program. Our strong emphasis on quality has earned C2C the CMS Excellence Award six times.

C2C is URAC-accredited as an Independent Review Organization (IRO). URAC accreditation provides third-party validation that we follow a standardized operational approach, have established reviewer qualifications, and provides assurance that we are free from organizational or individual conflicts of interest.

Our comprehensive quality program, referred to as the Quality Management System (QMS), is ISO 9001 certified and includes documented work processes and instructions.