C2C Innovative Solutions, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Assistive Technology

We do this primarily by complying with Section 508 of the Rehabilitation Act requirements. Section 508 requires that individuals with disabilities, including Federal employees, have access to and use of information and data that is comparable to those without disabilities. TMF Health Quality Institute strives to meet this goal except when comparable access would result in undue burden.

If you use assistive technology (such as a Braille reader, screen reader, TTY, etc.) and cannot access information due to the format of the material, please contact C2C Innovative Solutions, Inc. at 1-800-725-9216 or For additional information about the availability of auxiliary aids and services, visit the Medicare website.

Measures and approach to support accessibility and testing

C2C Innovative Solutions, Inc. takes the following measures to ensure accessibility of our website:

  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Perform regular assessment using a hybrid approach of manual and automated testing.

Conformance status

C2C Innovative Solutions, Inc. is fully conformant to Section 508 of the Rehabilitation Act and Level A and AA of the Web Content Accessibility Guidelines (WCAG 2.0) standards. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities.


We welcome your feedback on the accessibility of the C2C website. To enable us to respond in a manner that is most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which you need to receive the material, the web address of the requested material and your contact information.

Please let us know if you encounter accessibility barriers on the C2C website:

Technical specifications

Accessibility of the C2C website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

Access to Medicare Resources

Visit these links for information about Accessibility and Nondiscrimination.